I began searching for a fireplace or wood burner in the Columbus Ohio area but was not successful negotiating pricing even with one of the largest most popular stores in the area. My husband and I had a tight build budget. I turned to the Internet to see what other stores were near the area. I found Buckeye Stoves among several others. There was something about the photographs, the information and the fact that there were women in the photos working there. My husband and I visited the store on a Saturday afternoon and met with Pam who was terrific. She was extremely knowledgeable about all the products and made recommendations based on our needs and budget. She introduced us to other employees and installers in the store and to the owner and made us feel so welcome. We were so relieved to know we found the right store. We couldn’t be happier with our choice of fireplace and service. The whole process was top notch. We love our fireplace, it heats our whole home and saves on fuel. I would not hesitate to call Buckeye Stoves superior. Do yourself a favor start with Buckeye first, you’ll have a great experience be thrilled with their products.